Audi App Does Not Send Notifications

Faults and Technical chat for the Audi Q6
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JKAudiQ6
Posts: 54
Joined: Tue Sep 03, 2024 9:25 am

Post by JKAudiQ6 »

Hi All,

Can I ask are you finding the new Audi App does not send you notifications, like leaving the door or boot open, when the car is fully charged etc etc.

This seems to be slightly confusing as to why, I have notifications on but do not get any notifications.

Do you find the same?

JKAudiQ6
Posts: 54
Joined: Tue Sep 03, 2024 9:25 am

Post by JKAudiQ6 »

Update:

After 4 months I am still getting the same message from Audi, do not know who this specialist team is but 4 months and they still have not resolved the issue, claim to be this high tech company, Shocking.

E-mail sent today:

Hello,

We are contacting you in relation to your case.

We regret to inform you that your complaint is still being investigated by our specialist factory team.

We sincerely apologise for the length of time taken to resolve your concern, which of course is not the level of service we aim to provide.

As soon as we have received feedback from our colleagues, we will contact you immediately.

Kind Regards,

Audi Digital Services Team
Phone: 0 800 279 2884
Mail: digitalsupport.uk@audi.de
TractorBoy
Posts: 20
Joined: Tue Oct 15, 2024 7:58 pm

Post by TractorBoy »

App is a disgrace. Mine currently shows zero charge ,range 115 miles , and everything open / unlocked !!! Not fit for purpose...
JKAudiQ6
Posts: 54
Joined: Tue Sep 03, 2024 9:25 am

Post by JKAudiQ6 »

TractorBoy wrote: Thu Apr 03, 2025 2:00 pm App is a disgrace. Mine currently shows zero charge ,range 115 miles , and everything open / unlocked !!! Not fit for purpose...
Had an update saying everything was working, checked and nothing has changed and nothing working as it should.

Was told the app will not send notifications if any doors etc are left open but will tell you via the app if your driving too fast.

In the app if I am driving, I think I can see that in the car, do not need the app to tell me.

Sorry Audi but thats got to be the most stupid thing.
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