LIST YOUR FAULTS JUNE 2025

[JKAudiQ6]

Hi All,

Interested to hear from other owners if they are having the same faults as we are with the Q6, yes we were one of the first in the country to have the Q6 but our fault list is long and nothing seems to be getting done to resolve them, interested to read if others have the same faults.

I cleared 263 error codes, must check again.

Our list is below,

Unable to Start Vehicle Contact Workshop - This one left my wife stranded as would not do anything said had a major fault and to contact the workshop, closed car, waited a couple of minutes, entered car and issue not there anymore.

Driver Aid System - multiple faults and warnings with flashing yellow and red symbols from not working to go to workshop faults, turn off, wait a few seconds, turn on and problem gone.

Headlights sometimes do not come on when starting the car - Sidelights and Matrix high beam assist works but the dipped headlights sometimes do not come on and you have a black dark hole of lighting ahead of the side lights and then watch the Matrix high beam assist doing a dance ahead.

Tailgate - Double press the remote button twice quickly or slowly makes no difference, boot will sometime open, open a few inches and close, open and stop meaning you have to push the boot shut by hand to get it to open again etc etc.

Road Speeds - The camera based system ignores road signs and will put up anything, had it say 30 mph on a motorway, 70 mph on single lanes, when using cruise control it goes wrong as has wrong speeds ands either tries to slow you right down to a dangerous speed or speed you up to break the speed limit.

Entertainment System - Sometimes works sometimes does not work, sometimes connects to the phone other times says no phone, no music and then music comes on at full volume.

In Car Electronics - Forgets driver profiles, seat position, anything related to each setup on each persons name.

Audi App - Sometimes connects to the car other times does not and shows error codes, does not send any notifications despite being setup correctly, reported over 6 months ago and just get the same e-mail once a week that they are trying to resolve the issues, app is upto date, removed installed makes no difference.

Emergency Braking - car will do a random emergency brake at random times, pulling away from roundabouts when no one else is around, reversing into our driveway when your no where near anything.

I am sure we are missing something but what are others finding?

[TractorBoy]

Yes I am seeing several of those also..

Driver Aid System - yes multiple faults show and then dissapear..

Tailgate - yes often opens just a few inches

Road Speeds , all of the above , plus now on multiple occasions has displayed KPH instead of MPH

Entertainment System , yes often needs me to turn off bluetooth on phone , and turn back on again to connect..

Audi App , not fit for purpose , does not connect correctly to my smart charger so no correct information when charging either in the car or charger apps , car app always says will be fully recharged in less than one minute !

Happy with the performance of the car and the way that it drives / handles , but the software side of things is awful and after previously owning BMW's it seems pre-historic

[JKAudiQ6]

Its not great, this is the weekly e-mail I get about this issue,

Hello,

We are contacting you in relation to your case - 6 Months waiting.

We regret to inform you that your complaint is still being investigated by our specialist factory team.

We sincerely apologise for the length of time taken to resolve your concern, which of course is not the level of service we aim to provide.

As soon as we have received feedback from our colleagues, we will contact you immediately.

Kind Regards,

Audi Digital Services Team
Phone: 0 800 279 2884
Mail: digitalsupport.uk@audi.de

[cpelectric]

Haven’t got any of those… the two things I have are
1) battery in key only lasting a few weeks
2) I’ve also noticed a few times the brake lights are coming on and off continuously when the car is parked and locked, but only every so often

[RickyB]

I am not seeing many of the above faults-maybe I got lucky.

BUT......

Speed limit signs - I do have the random speeds of 30mph showing while cruising on the motorway.

Window auto close - One rear window closes fully on auto close, but hits the top and immediately opens again. I have to use the one click on the button to inch it up to the top. If it goes a milimetre too far it just drops open again.

Bluetooth - The Bluetooth sometimes connects, but sometimes doesn't. If I don't notice after driving away, I have to pull over, swith the phone bluetooth off and on again then it connects.
I have never paired my wife's phone to the Q6, but if I pull up on my drive and my wife is on her mobile in the house, it instantly connects to her phone and disconnects mine.
Infotainment system - If I mute the radio/media player for anything, then tap to un-mute it stays silent. I have to use the volume button to increase the sound up from zero.

App - I also find the Audi App quite clunky and disappointing. Sometimes connects to the car, other times just wont see it.
I use the Octopus Energy smart drive charge where it uses off peak to charge at random through the night. The app keeps alerting me that there is a charging fault, but it is just the charger switching on/off.

Haven't bothered reporting any of these.

Otherwise I really like the car.

[JKAudiQ6]

To update everyone,

After months of issues and nothing happening I today was told to report all faults to Audi Customer Relations.

They were really helpful but like everyone else their hands are tied but the more people who report faults the more chance of issues being resolved.

So please all 0800 699 888 and report the faults, the more they get the more pressure it puts on Audi.

Should not be paying the large amounts of money we are all paying to have these issues.